Refund policy

• Paid plans: full refund if you ask within 7 days of the payment
• The 14-day profile trial, free codes and sponsored plans cost nothing, so there is nothing to refund
• Charged twice or by mistake: always refunded in full

Refunds go back to the same card or wallet you paid from.

If you pay for Personal profile or Business profile and it is not right for you, write to us within 7 days of the payment and we will refund it in full. You can also stop paying at any time: your page then goes read-only and nothing is lost.

Website plans are billed monthly at the prices on the pricing page. You can ask for a full refund within 7 days of the payment. Website plans have no free trial, so these 7 days are your time to try one.

Personal profile and Business profile include a 14-day free trial with no card. If you do nothing when it ends, you are not charged. Your page goes read-only and the QR code keeps working.

Write to hello@qrcode.business within the 7 days, from the email address on your account, and include the payment reference or receipt.

We reply within 2 working days. Once approved, the refund is sent within 7 working days, although your bank, card network or wallet may take longer to show it.

When a refund is approved, the paid plan ends. Your page goes read-only and the QR code keeps working, as with any lapsed plan. Nothing is deleted, and you can pay again later to unlock editing.

We may decline a refund that is asked for after the 7 days, for a payment that was already refunded, for an account suspended for breaking the Terms (for example phishing or impersonation), or where there is clear abuse such as repeatedly buying and refunding.

If you were charged twice or by mistake, we refund it in full whenever you tell us.

Refund requests and questions: hello@qrcode.business.